Deliveries and customer service during summer 2024Updated a month ago
INFORMATION ON DELIVERIES AND CUSTOMER SERVICE DURING SUMMER 2024
During the summer holidays, our production will be suspended for about a month. Since some of our items are made to order, production and delivery times may be slightly longer.
We report lead times of 30-35 working days on the following items during the period 24/07/2024-21/08/2024:
Natural premium latex mattress size 135x190.
Additionally, please note that due to the holidays of a large part of the courier staff, deliveries may take longer than usual. We apologize for any delays and inconveniences.
Customer service will remain open throughout the summer, except on 15/08/2024, for any questions regarding our products, the status of an order, and any other information. We will be available from Monday to Friday, from 9:30 AM to 6:30 PM. You can contact us via the chat on our website or by email at [email protected].
We thank you for your understanding and are at your disposal for any clarification!
The Kipli Team 🌱